Roto-Rooter Plumbing & Water Cleanup - 1430 West Fullerton Avenue, Addison

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Reviews about Roto-Rooter Plumbing & Water Cleanup

• Brandon Turner
  ★ ☆ ☆ ☆ ☆
  These people "buy" their reviews which is highly unethical! I got completely ripped off. My family and I were in a rough spot with no water going down our drains and basement toilet overflowing. So I call these guys and he comes out and looks down the clean out in the front yard. "It's 565 but I'll give you a discount for a good review."
  
  What? You haven't even done anything yet and you want a good review already? All right fine. I need it done. He starts rodding out the drain (which turns out to be all brand new ovc pipe) and finds nothing. He says he'll have to get somebody else out tomorrow with a camera. Then goes in the basement and turns a valve on my main drain pipe and all the water goes down and drains start working. I paid this guy almost 600 dollars to turn a valve.
  
  He said he was rodding the pipe, maybe he was pretending I don't know, but I looked at the auger and there was nothing on it.
  
  What did I just pay for? Total scam is what I just paid for. Beware. After he left I called more plumbers and looked online some for quotes. Most quotes I got for rodding drains was around $200, and none were over $300. They charged me 565 and didn't even find anything. Always get three quotes from three different reputable companies before starting any work. This company refuses to quote over the phone which is a huge red flag.
  
  I got a response from them asking me to email my info and they would contact me about this. I emailed them right away and I hear nothing back. I email them again and they say they tried calling me. Really? I have no missed calls and no voicemails. Liars. They're just hoping I'll go away. I won't until this is resolved to my satisfaction. You ripped me off and I won't stand idle

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